guarantees and warranties
 

#1. PRODUCT EXCELLENCE GUARANTEE

Every product you buy from us must be free of defects or you may return it immediately for replacement.

#2. LIMITED LIFETIME FASHION JEWELRY GUARANTEE

Fashion jewelry is unconditionally guaranteed for life! You may return any costume jewelry item for immediate replacement* or repair even if gem or simulation is missing, and even if damage was caused by your own negligence!

This is the most dramatic jewelry guarantee possible, and we back it 100% for life. Simply return the jewelry item with the Guarantee Certificate that accompanied the item. Include $7.50 per item, to cover cost of handling, return postage and insurance. Replacement will include a new Guarantee Certificate. This guarantee covers all costume jewelry of up to and including $49.95 retail value. This guarantee does not cover any 10K, 14K gold, genuine diamond, sterling silver or cubic zirconia.

#3. FINE JEWELRY LIMITED GUARANTEE

1. Our Fine Jewelry is guaranteed to be as described.
2. If not completely satisfied, return merchandise within five days of receipt for replacement or full refund.*
3. Jewelry must be returned in its original condition, with the original sales slip.
*Certain limitations apply to the following custom-made items: Special-size rings are not cancelable or returnable for refund.

IMPORTANT NOTE: For Guarantees #4 through #6. Before returning quartz analog watches or clocks, please make sure the problem is not simply dead batteries (not covered by the guarantees).

#4. TWO-YEAR LIMITED MECHANICAL AND LCD WATCH GUARANTEE

We will repair at no charge the mechanism of any watch purchased from us which proves defective within 2 years of purchase date. Simply return the watch postage prepaid with the Guarantee Certificate that accompanied the watch. Include $5.00 per item, to cover cost of handling, return postage and insurance. This Guarantee does not cover watches subjected to unauthorized repair, modification or abuse. This Guarantee does not cover broken crystals or worn watch bands. To replace either, remit an additional $2.50 for crystal, or leather, or plastic watch band with your Certificate. To replace metal, special decorative or jeweled ladies watch bands write Customer Satisfaction for a price quote. This guarantee does not cover analog quartz watches - (See Guarantee #4). This guarantee does not cover watches that have their own Manufacturer's Guarantee and service center locations included with each watch.

#5. ONE-YEAR LIMITED QUARTZ ANALOG WATCH GUARANTEE

Your quartz analog watch movement is guaranteed for one (1) year from date purchased against any failures due to defective materials or workmanship, and will be repaired or replaced* provided the watch has not been abused or subjected to unauthorized repair or modification. To have your watch repaired under this guarantee, simply return the watch with $7.50 per item, to cover handling, return postage and insurance, along with the Guarantee Certificate. To replace bands or crystals that are broken or worn, remit an additional $2.50 each with your Guarantee Certificate. To replace metal, special decorative or jeweled ladies watch bands write Customer Satisfaction for a price quote. This guarantee does not cover watches that have their own Manufacturer's Guarantees and service center locations included with each watch.

#6. ONE-YEAR MECHANICAL OR QUARTZ WALL CLOCK GUARANTEE CERTIFICATE

We will repair, at no charge, the mechanism and actual movement of a wall clock if it proves defective within 1 year of purchase date. Simply return the wall clock, postage prepaid with the Guarantee Certificate that accompanied the wall clock. Include $12.50 per item, to cover cost of handling, return postage and insurance. This guarantee does not cover any glass or wood facings, nor wall clocks subjected to unauthorized repair, modification or abuse.

#7. THREE-YEAR LIMITED CUBIC ZIRCONIA COSTUME JEWELRY WARRANTY

Your Cubic Zirconia costume jewelry is guaranteed for 3 years from purchase date provided the CZ stone is not missing. Simply return the item, postage prepaid and insured, with the Guarantee Certificate and your check or money order for $5.00 per item, to cover handling and return insured postage.

#8. ONE-YEAR 35MM CAMERA LIMITED WARRANTY

Your 35mm camera is warranted to be free from original defects in workmanship and materials for 1 year from purchase date. Note: This warranty does not cover any damage that might be caused by abuse or improper use. Your camera will be repaired or replaced*. Simply return the camera, postage prepaid and insured with the Warranty Certificate, a copy of your invoice or sales receipt and your check or money order for $5.00 per item, to cover handling, return postage and insurance.