policies

Payment and Terms: Payment by Credit Card: Visa, Mastercard, American Express or pre-payment by check. Requests for credit terms will be considered.

Shipping Information: Orders shipped UPS Ground unless otherwise requested. 2nd Day, 3rd Day and Overnight shipping available for an additional charge. Actual shipping charges are determined at time of shipment.

Claims: Please report damages or defective items to us within five business days of receipt of your shipment.

Back Orders: You will be contacted regarding all items requiring back order, you will be given the option of canceling or accepting the back order status.

Prices: Prices are subject to change without notice.

Every product in this catalog is shown with a SUGGESTED RETAIL VALUE. This dollar amount is intended only to provide a general index of the item's value. Since there may be considerable differences in the prices charged from store-to-store due to competitive and other local factors, it is impossible to establish prices on particular items that would be accurate under all conditions. Our objective in assigning these prices is to provide an approximate guide to item values. Every effort has been made to suggest prices that are both moderate and realistic in relationship to comparable items in a wide cross-section of retail stores across the nation.

SUBSTITUTIONS

We reserve the right to update model designs, or substitute models or colors whenever these changes represent an equal or better value for our customers. Items illustrated in this catalog are actual photos of the products available at the time of printing. An updated version may be substituted at a later date. Products depicted on packaging may vary slightly from the actual product because of this updating, or because the manufacturer packages several models of a product in one style box. All the sizes of products indicated or shown in this catalog are close approximations. Although our staff of proofreaders works diligently to ensure the accuracy of copy descriptions and prices, we reserve the right to correct typographical errors. *Replacement is subject to item availability. If exact replacement is not available, replacement will be a comparable item of at least equal value.